Glacier&Co — Shipping Policy

At Glacier&Co, we strive to make sure you receive your order quickly and safely.

Processing time

All orders are prepared and processed within 1 to 3 business days after payment confirmation.

Delivery time

Estimated delivery time is 5 to 15 business days, depending on the destination and the shipping carrier. During periods of high demand (such as Christmas, Black Friday, or special promotions), delivery times may be slightly extended.

Shipping cost

Shipping costs will be shown before checkout is completed. On certain promotions, we may offer free shipping.

Order tracking

Once your order has shipped, you'll receive an email with a tracking number so you can check the status of your shipment at any time.

Shipping address

It is the customer's responsibility to provide a correct and complete shipping address. If the address is incorrect or incomplete and the order cannot be delivered, any costs arising from re-shipping the order may be charged to the customer.

Delays

While we do our best to meet the timeframes indicated above, these are estimates and may be affected by circumstances beyond Glacier&Co's control, such as:

• Carrier delays
• Customs processes (if applicable)
• Weather conditions
• National or local holidays
• Periods of high demand

Lost or damaged orders

If your order arrives damaged or you do not receive it within the estimated timeframe, please contact us and we will do everything we can to resolve the issue as soon as possible.

Contact email: 📧 snugglemoonmoon@gmail.com